FREQUENTLY ASKED QUESTIONS
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Welcome to Dominion Laundry Care's FAQ page! Here, you'll find answers to the most common questions about our services. Whether you're curious about our process, pricing, or policies, we've got you covered. If you don't find what you're looking for, feel free to reach out to us directly.
Dominion Laundry Care offers a variety of services including washing, drying,
folding, ironing, and dry cleaning. We also provide specialized care for
delicate fabrics and garment alterations.
You can schedule a pickup and delivery through our website or by calling our
customer service. Simply choose your preferred date and time, and we’ll handle
the rest.
We operate from Monday to Saturday, 8:00 AM to 8:00 PM. We are closed on Sundays
and public holidays.
Our standard turnaround time is 24-48 hours. For urgent requests, we offer
same-day and next-day services at an additional cost.
We accept various payment methods including credit cards, debit cards, and
online payment options. Payment is due upon delivery of your cleaned items.
If you have any special instructions for your laundry, please inform us when
scheduling your pickup or include a note with your laundry bag. We’ll ensure
your instructions are followed carefully.
At Dominion Laundry Care, we take great care with your items. However, if any
damage or loss occurs, please contact us within 24 hours of receiving your
laundry. We will address the issue promptly and fairly.
Yes, we offer various discounts and a loyalty program for our regular customers.
Please check our website or contact our customer service for more details on
current promotions and offers.
You can reach our customer service team by phone at +2347042125514 or by
email at dominionlaundrycare@gmail.com. We’re here to assist you with any questions or
concerns.
Yes, you can cancel or reschedule your pickup by contacting us at least 2 hours
before the scheduled time. Please call our customer service to make any changes.